1. Choose Your Plan

Pick a support plan that fits your team’s size and needs. Everything’s flat-rate and easy to understand.

2. Quick Onboarding

We onboard your systems, assign your support rep, and configure your helpdesk in just a few days.

3. Get Support Fast

Log issues, schedule visits, or call our team. You get remote and onsite help on a regular weekly rhythm.

6-Month Plan

$1,750/mo

• ✔ 3 remote support days/week
• ✔ 1 onsite visit/week
• ✔ Flat, predictable pricing
• ✔ Quarterly cybersecurity review

Flexible Plan

$2,500/mo

• ✔ Month-to-month flexibility
• ✔ Same benefits as 6-Month Plan
• ✔ Cancel anytime with notice
• ✔ Emergency add-on eligible

Remote IT Support

$175/hr

• ✔ One-time remote tech support
• ✔ 1-hour minimum
• ✔ Fast response during business hours

Onsite IT Support

$225/hr

• ✔ One-time onsite service
• ✔ 2-hour minimum
• ✔ Ideal for urgent hardware or network needs

Do I need a long-term contract?

Nope! You can choose our month-to-month plan or lock in a 6-month discount.

How do onsite visits work?

Each client gets assigned days per week. Visits must be confirmed 72 hours in advance to ensure coverage.

Can I switch plans later?

Yes, you can upgrade or switch to flexible anytime. Changes take effect the next billing cycle.

Do you offer HIPAA or nonprofit compliance?

Yes! We support healthcare, nonprofit, and education orgs with compliance-friendly protocols.

What happens if a payment fails?

We allow a 5-day grace period to update your payment. After that, services (remote, onsite, helpdesk) are paused until payment is received. Multiple failed payments may result in cancellation.